Tuesday, July 9, 2013

How To Fix A Major Screw Up

Your mind is racing, stomach is turning, and you can’t help but think, “WHAT THE HECK WAS GOING THROUGH MY HEAD?!”

Unfortunately, what’s done is done. The truth is, you messed up. You made a mistake. The positive side- we are all human, we make mistakes, and there are a few things you can do to fix your major screw up.

1. Put yourself in their shoes. This is a great way to see your mistake from a new perspective. Sometimes we avoid this step from fear of making ourselves feel even WORSE. But it’s an important one, putting yourself in their position will help you communicate more effectively.

2. Apologize. Put it in writing. Apologize for what you’ve done, let them know you see the bigger picture, and tell them how you are going to make sure the same mistake doesn’t happen again.

3. Don’t talk about it, be about it. The apology is important, but none of it matters if you don’t act. Positive action is the best way to put your mistakes in the past. Take responsibility for what happened, and then kick butt afterward.

EVERYBODY LOVES A GREAT COMEBACK!  

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